CHC52015 Diploma of Community services

CRICOS Course Code: 102359J

About this course

This qualification reflects the roles of community services, case management and social housing workers involved in managing, coordinating and/or delivering person-centred services to individuals, groups and communities.

At this level, workers have specialized skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

The latest release of the qualification can be found at

Key Information

Course Duration

78 Weeks

Study Mode

Classroom, Workplace



Course Location

Brisbane, Melbourne

Course Fees

View Course Fees

Course Intake

January, April, July, October

  • International students must be at least 18 years of age
  • International students must have completed at least the equivalent of Year 12
  • These students must also have an IELTS Academic score of  5.5 not less than 5. PTE equivalent 42 not less than 36. The test results must be no more than 2 years old.

International students may not be required to provide evidence of English Language competence where documented evidence can be provided to demonstrate any of the following:

  • the student was educated for 5 years in an English speaking country.
  • the student has completed at least 6 months of a Certificate IV level course in an Australian RTO.
  • the student has successfully completed an English Placement Test.
  • the student has successfully completed a foundation course in Australia
  • the student has successfully completed their High School in English Language.

*Note that other English language tests such as PTE and TOEFL can be accepted.  Students are required to provide their results so that it can be confirmed they are equivalent to IELTS 5.5.

Total Units 16   Core Units 8    Elective Units 8

Unit CodeUnit NameCore/Elective
CHCCCS007Develop and implement service programs Core
CHCCOM003Develop workplace communication strategiesCore
CHCDEV002Analyse impacts of sociological factors on clients in community work and services Core
CHCDIV003Manage and promote diversity Core
CHCLEG003Manage legal and ethical compliance Core
CHCMGT005Facilitate workplace debriefing and support processes Core
CHCPRP003Reflect on and improve own professional practice Core
HLTWHS004Manage work health and safetyCore
CHCADV002Provide advocacy and representation servicesElective
CHCCCS004Assess co-existing needsElective
CHCCDE011Implement community development strategiesElective
CHCCSL001Establish and confirm the counselling relationshipElective
CHCCSM004Coordinate complex case requirementsElective
CHCCSM005Develop, facilitate and review all aspects of case managementElective
CHCCSM006Provide case management supervisionElective
CHCDEV001Confirm client developmental statusElective

To achieve, this qualification students must complete at least 100 hours of work as detailed in the Assessment Requirements of the units of competency.

Work placements provide students with the opportunity to apply the theory and skills they learned while studying in a professional workplace. For more information on work placement, including or support services; please feel free to contact Brighton College

Students must undergo police clearance and required vaccination/immunisations before the placement which will be at the student’s own cost.

Students who complete this course may be able to seek employment in community service sector. Such as:

  • Case Coordinator
  • Community service coordinator
  • Early intervention worker
  • Program coordinator or manager
  • Social welfare worker

Enquire about the course

Simply fill out the form to receive the course guide and a call from Brighton College Student Advisor.


Call 07 3123 4911

8.30 AM – 5.00 PM Monday to Friday