About this course
This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
At this level, workers have specialized skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.
To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of the units of competency.
The latest release of the qualification can be found at: https://training.gov.au/Training/Details/CHC52015
January, April, July, October
International students must be at least 18 years of age and must have completed at least the equivalent of Year 12.
These students must also have an IELTS Academic score of 5.5 or equivalent (test results must be no more than 2 years old).
International Students may not be required to provide evidence of English Language competence where documented evidence can be provided to demonstrate any of the following:
- the student was educated for 5 years in an English speaking country.
- the student has completed at least 6 months of a Certificate IV level course in an Australian RTO.
- the student has successfully completed an English Placement Test.
- the student has successfully completed a foundation course in Australia
- the student has successfully completed their High School in English Language.
Total Units 16 Core Units 8 Elective Units 8
|Unit Code||Unit Name||Core/Elective|
|CHCCCS007||Develop and implement service programs||Core|
|CHCCOM003||Develop workplace communication strategies||Core|
|CHCDEV002||Analyse impacts of sociological factors on clients in community work and services||Core|
|CHCDIV003||Manage and promote diversity||Core|
|CHCLEG003||Manage legal and ethical compliance||Core|
|CHCMGT005||Facilitate workplace debriefing and support processes||Core|
|CHCPRP003||Reflect on and improve own professional practice||Core|
|HLTWHS004||Manage work health and safety||Core|
|BSBHRM506||Manage recruitment selection and induction processes||Elective|
|BSBHRM513||Manage workforce planning||Elective|
|BSBPUB504||Develop and implement crisis management plans||Elective|
|BSBWOR403||Manage stress in the workplace||Elective|
|BSBWOR502||Lead and manage team effectiveness||Elective|
|BSBPMG522||Undertake project work||Elective|
|BSBFIM501||Manage budgets and financial plans||Elective|
Students who complete this course may be able to seek employment in community service sector. Such as:
- Case Coordinator
- Community service coordinator
- Early intervention worker
- Program coordinator or manager
- Social welfare worker